Arabella Dennler Luxury Linen - Logo

For orders email: sales@arabelladennler.co.uk
Sales Office Open Monday to Thursday 10am - 4pm
Tel: 01884 243747
Free standard UK delivery on all orders over £350

Terms & Conditions

Delivery Address
You are responsible for supplying a valid delivery address and for costs of re-sending items that are returned to us in the event of non-delivery.

Lost Items
You agree to notify us in writing if you do not receive your package within 25 working days of despatch.
If you have not received your package within 25 working days of despatch we will refund the purchase price or send a replacement to you provided the delivery address you supplied is valid.

You agree that we may pass your address to Royal Mail solely for the purpose of their investigation into the loss of your package and that they or their representatives may contact you.

Damaged Items
If an item is delivered to you in a damaged state, you agree to notify us as soon as possible.
You agree that we may pass your address to Royal Mail solely for the purpose of their investigation into the damage of your package and that they or their representatives may contact you.

Returns
If you return an item you agree to return it to us within 25 working days in the original packaging and the item is undamaged when we receive it, we will refund the purchase price. We will not pay for return shipping or insurance costs.